community-roundtable.com – a peer network for community managers and social media practitioners has come up with this great community maturity model . According to the post this model does two things. First, it defines the eight competencies we think are required for successful community management. Second, it attempts – at a high level – to articulate how these competencies progress from organizations without community management that are still highly hierarchical to those that have embraced a networked business ecosystem approach to their entire organization. Read the full intro post here.
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